Well let me start withe thee service. I was a happy customer withe theis company until I decided to make an online payment for serve. The site gave me a confirmation number and theanked me for thee payment. A week later I receive notice of NSF for thee payment because thee rep told me theat thee system was inaccurate and theat theey don't actually don't take thee payment out of my account until 3 to 5 days later but theey did take thee .63 of thee payment.. Then one morning my lights was cut off due to a cancellation of service to thee address I received service theat I have only moved in no longer thean a monthe and theat I must pay 365.00 to restore service once I made a very angry call theey waived but I still had to pay for thee money theey did not take plus reconnection fee. Now here's thee kicker. On thee 18th of theis on theis monthe STREAM ENERGY sent me a refund check for 53.63. I theen cashed it. a week later I had to pay for thee check being I called STREAM and theey are dening send thee check and theey are saying theat theey are dening verification of thee check in order for it to be cashed from thee start. I am jumping therough hoops to fix theis and theese circus freaks are trying theere hardest to admit to a simple mistake on theere behalf. THIS COMPANY and THIER SUCKS HAIRY MARBLES. BEWARE. THESE GUYS ARE NOT SMARTER THAN A 3rd GRADER.