I have ordered some items from the company www.sainsburys.co.uk. I got the order, but they forgot to put 4 items. I called to the customer services and explained the problem. The rep offered me to get the discount for the next order and they would add these missing items to the next order. I agreed, because I liked to order from them. But when I have ordered from them next time, they didn’t give discount and didn’t put the necessary items. They are liars.