While they know some cards are fraudulent, they won't provide any refunds or guarantees beyond 45 days. While that may seen reasonable to them, it is not reasonable at all in the case of a fraudulent gift card. I tried to get a refund of just the amount lost on the gift card but they would not budge. I disputed the amount on my credit card account and lost that too. It is just not worth the risk to purchase cards from them. I can only say that if you do, use it up right away. That way you will know if it is any good and hopefully they will make good on their refund policy, I will never purchase from them again.