Dont be mislead! There are many sites selling inferior products, usually made in third world countries, with quality guarantees. Yes, you may return if not satisfied, but the cost to return products to India, for example, is more than the products are selling for. Check closely for business address, and phone contact info. Make sure there is an 800 number, and call if you are a first time buyer. TuningForkShop.com is based in India, sells inferior aluminum cast forks, that barely vibrate at all, and for therapeutical purposes are total junk! The cost to send them back to India FEDX is 20% more than the stuff cost in the first place!