2 Jun, 2019 → by ClaimboUser29441
sold defective item

1

I bought linen boyfriend pants from NY&Company store, located in Indianapolis, IN (Store 661). After buying the pants, the item was put in my closet as usual. Not thinking anything was wrong with the product. Upon getting ready to wear the item, I found out that I bought a defected item. Unable to find receipt, I attempted to return item. Gave the cashier my card that I used for the purchase, only to find out that item I purchased was over 45 days old, I couldn't exchange the item and I could only get a $6.99 refund. NY&Company sold me a defected item, unbeknownst to me. If I had known the item was defected I wouldn't have bought the item or I would have found a different one. Never had a problem with NY&C before until today. My request is to give me an even exchange or my money back( Not $6.99 ), I paid more than $6.99 for the pants. So my question is, why am I the consumer being penalized?
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