1 Jan, 2018 → by ClaimboUser569559
Software being hacked. They used the name Epcheal LLC

1

My son downloaded H&R Block Software on my computer. He purchased it online. He paid 37.85 for 5 free e-files. He e-filed 2, his & his sons. The computer was hacked & he had to shut everything down. Reboot the computer & we lost all information. I had to go close my bank account as he used my computer. The e-mail that was used was [protected]@gmail.com. Due to the computer being hacked we had to change my e-mail. my e-mail now is [protected]@gmail.com. Please could you send me a new download of the H&R Block software, we only used 2 e-files The efile codes were SPR6-TRXZ. I called a H&R Block # & they sent me how to download it but they sent it to [protected]@gmail.com & that was my old email in which I still have on my phone but don't know how to download it to my desktop. Thank You, Mary E. Trichel
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of ePCheal you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.