the lied when they said i agreed to exchange my super beet empty cannisters for neo 40 in liew of my refund, if the mafia owned a company this would be it, bold face liars, these people will cheat you out of your "no questions asked refund" for their products that absolutely will do nothing for your health, and their is a lawsuit against them in arizona about lies they advertise claiming nobel prize winners on this crap product, believe me when i say do not buy anything from these trashy, slimy crooks. User's recommendation: run from these liars...DO NOT BUY,and forget about refund if you do buy.