I bought this pressure washer in November of 2014. After that date, it was started with considerable difficulty and used once. Considering it is a pressure washer and only used occasionally, we did not try to re-use again for some time. After several unsuccessful attempts to start the washer I took the washer back to Lowes for trouble shooting or service in August of 2017. They sent it to their small engine service contractor. The instructions on the service order was it will not start. The technician reported that he found contaminated fuel in carb and main jet clogged. Cleaned main jet and unit test to specs. In March of 2018 we again attempted to use the unit. We put fresh gasoline in the unit and followed on how to start the "easy" start, and again it will not start. Returned it to Lowes who were NO help, left it there as it is a piece of junk. Will not buy a Troy-Bilt Easy start anything ever again. Preferably no Troy Bilt anything.