Dear Sir... i received a shipment from our supplier for our urgent start up in our new factor. shipment number 864697****12 and i received package missing one bottle and they wrote a report that is due to packing was no protection!!! while it has been received and packed and approved by your team in Egypt and all bottles has the same packing i contacted fedex Egypt they told me Riyadh and vice versa which is not totally professional sir as when i received a package it was obviously it was not treated right please send me an email so i can send a scanned copy of the documents to check out their report kindly advice sincerely Eng.Talaat Abdel Wahab Quality Manager Juffali chemical company +966 551****40