New shotgun broke first time it was fired. Called and they said they don’t have correct replacement parts available and won’t give me an ETA. Been over 3 weeks and no attempt to help me had been made. Instead, after contacting them again, they keep offering a makeshift replacement using subpar methods. Which should NEVER be an option. A company this large should not be bringing products out in this price bracket to market without keeping spare parts on hand. The reason folks are willing to pay more is because service is supposed to be superb. Not subpar. The warranty period is also one of the worst in the business. I just want a refund at this point but keep getting pushed sub-par repair ideas and given no eta on correct part replacement. Money would be better spent with ANY different manufacturer. Very disappointed. Lost confidence in both the product and the manufacturer.