17 Aug, 2020 → by ClaimboUser168059
Skyrizi prescription past due

1

I have a skyrizi complete savings card that is supposed to mean I pay $5 per prescription filled. I have only received my first shot and already received a bill from acreedo for $2749.81. Called multiple times, gave my savings card info 3 times (each time being told it wasn't on file), participated in multiple 3-way calls with abbvie & acreedo; but still no resolution. I was supposed to order another shot last week, but I can't do that until I see a bill that shows I won't be charged this again. I am the patient - this should be between the two companies & not involve me. So I must stop my medicine, due to the incompetence of employees not fixing this. I am beyond upset that my open psoriasis is bleeding and I can't get my medicine, especially since this dispute has been going on since july and today is 8/17/2020. I only ordered the medicine because I was assured I would only be responsible for $5, not $2749.81. This is inexcusable.
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