1 Jan, 2018 → by ClaimboUser266023
sizing / returns
1
I ordered a size 6 dress on the missguided website and received a dress which although labelled a size 6 is bigger than a 16! Attempting to return, I went to my local Hermes store who were unable to scan the returns label and advised me to contact Missguided. This seems impossible as no telephone number or email is provided on their website. Attempted to arrange a collection via the website which consistently errored. Spoke to online chat (very slow) who attempted the same and also errored. He advised me to travel overr 50 miles to Asda and return. I declined. He then advised I could have a credit note issued and return at cost via the post office. He then disappeared so im guessing that wont happen. Left in limbo now what on earth do I do with a dress the size of a tent that I cant return? DO NOT USE