I bought a pair of ice skates from SportsDealbox and received an incorrect size ones. I immediately contacted their support and asked for a replacement. I wasn't asking for a refund because I was pretty satisfied with the quality and only wanted to get my size. I was shocked when they said that was impossible! The whole thing was their mistake because I know what I ordered, but still, they refused to do anything. Their rep said that in my case there was nothing they could help with! So what was wrong with my case? I love the skates, but I can't wear them because they are too small!!