Have still not received item nor a refund. Unable to reach Gearbest customer service after multiple attempts. Gearbest should not be allowed to keep my $27.00 PERIOD! When contacted thru a "chat" with Gearbest, was told my order was no longer eligible for a refund, and was referred to a shipping company in the Netherlands. I feel it is Gearbest's responsibility to reorder my item, or return my $27