Last year I signed up (keep in mind I have never once entered this gym and I am paying $64 a month for 2 memberships) within a week they closed. Since they have reopened I asked if I can get out of the contract since I never even got a chance at a 1 week cancel because of covid closure. When everything was reopened they did not have the amenities that I wanted when I signed up (child care) they said I can downgrade of put a pause on my account but I would have to continue on with a new contract. I do not understand how this company has no grief or remorse of its customers. As I hear from others the facilities are unsafe and they are not providing the proper cleaning protocols. I would like my account to be further looked into and considered for a cancellation.