1 Jan, 2018 → by ClaimboUser4266
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CoreCommerce service triggered old orders for fulfillment that lost me a LOT of time and money, they wouldn’t do anything about it, the said they forwarded the issue to their developer team but months later another employee said nothing had been done. Then I asked them to close my account but they billed my credit card for another $39.95 after I moved to another company. They refused to refund the money because of their convenient non-refund policy. I found the staff at Core Commerce lacking in honesty and competence in several ways, they lie to cover their mistakes rather than correct them, they blame their mistakes on you or other companies, they refuse to provide logs when asked, while other companies provide their logs within hours of request. CoreCommerce doesn’t deserve anyone’s business, if they make a mistake they will not take accountability. Keep a wide birth of CoreCommerce.
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