Update by user Feb 14, 2020 I sent King Soopers another request to be contacted thru my King Soopers account. To date I have still not heard from them. I haven't shopped at their stores either.... Original review posted by user Jan 14, 2020 My husband and I went to the KS on West Colfax in Lakewood. We purchased several items including soda and oranges. We went to self check out. My husband asked the lady overseeing the self checkouts if she had a scanner so she could scan our soda. She shook her head no. He asked her how should we scan them (meaning do we need to scan each one separately or could we just scan one, several times.) She walked over to the cart and picked up one of the 12 packs of soda and made a scanning motion as if we were not smart enough to know how to scan. We also purchased oranges. They rang up $0.77 each. The sign said $0.77 per pound. She didn't believe us. I said I did not want them if they were $0.77 each. My husband went back and took a picture of the sign. There were two signs one that said $0.77 per pound and another that said $0.77 each. He showed the cashier and asked her if she would honor the $0.77 each. She said no, 'they' wouldn't go for that then asked if I wanted the oranges removed. No apology, I felt like she thought we were trying to rip the store off. She was rude and condescending. I told her no that I would just go up to the service desk and get my money back. We went to the service desk and explain what had happened, again no apology. She fumbled around on her calculator for about a minute. She didn't weigh the oranges, she ended up giving half our money back. I was relating this experiene to my friend and she said King Soopers had a policy if you are charged wrong you are supposed to get the item for free. Well apparently that's not the policy in that store. I was so aggravated by the experience that I wrote to King Soopers under my account shortly after Christmas. I never heard back from them. I sent them another message yesterday. I seriously doubt I will hear anything back from them. I have not been back to shop at their stores since this happened and will not go back unless they make it right.