Abit stupid to write this, as this company is so *** it doesn’t even respond to these reviews. arranged cargo to Pakistan in Feb 2018 and was expecting inf for it to be delivered March. However they failed to deliver on time. I had 6 items and only 5 reached the recipient. However whenever I called this number to find out where the 6th parcel was they kept telling me they will chase it up by calling Pak. However it’s now going on to August. These people never call you back, they never have an answer whenever you call them, they never take ownership as to who is dealing with the issue. The ladies on the phone speak so loud, so when your trying to get your point across and speak louder, they think your being rude. Long story short, they have officially lost the bag and offered me £50 compensation. They advised “we are not responsible for your goods” well who the *** is then? If your the company taking money to send the parcels. I would never recommend anyone to use this company, they are rude, ignorant and definitely need upskilling on customer service and need to review their contract as they are fully responsible for the loss of my parcels. Have been reported to trading standards, so hopefully their company won’t continue fobbing people off InshaAllah. Disappointing as they bring religion into the whole conversation, but only lie and cheat you out.