This is my second order, first order was during a holiday week, so I figured that is what delayed my shipping. I order and it is over a week before there is movement. This is ridiculous when you pay almost $20 for shipping. A label is created and for whatever reasons these people are not intelligent enough to set up FREE USPS company pick ups, too lazy to bring their packages to the post office once a day, or too cheap to pay an employee to do so. Twice now I have missed deadlines. I will either get my money back order will have them hit with a charge back from my bank. I am not happy and will be getting my product elsewhere moving forward!