I ordered over $100 worth of clothing and used Express shipping as I wanted cute clothes before vacation. I left more than enough time for the shipping to even come late before I left for vacation. It took a week longer than it said it was going to take, and I waited everyday to accept the shipment at door front so it wouldn't get lost. The package never left the shipping facility in a nearby city. I received an email saying the address needed more information, and I quickly corrected it. Even after, It was stuck there for a while so I let my family member go and check. They needed my personal Identification even though my family member had the same last name and address as me. I was unable to receive the package still. I come back from vacation and go to the facility and they tell me the package is returned to the shipper! So now my clothes are back in Hong Kong. I email yesstyle and they reply quickly saying the courier has abandoned the order and no returns can be made, and they have no further arrangements on the issue. So I am left with no clothes and I can't get my money back. Even if it was an issue on address or identification, if the customer never received the clothes, there should at least be store credit or a card reimbursement (at least a refund excluding shipping!) Timeline: Ordered May 30th (Express Shipping) June 5 at local facility no updates before July 13th (shipped back to Hong Kong) -no updates on order on either websites-