Dear Michael, Thank you for contacting www.Nautica.com. We are sorry that your order 000520305**** can not find the address provided. Once returned to us and processed back into our warehouse, we will refund you back to the original form of payment. This process usually takes 30 days from the time it starts returning to us. If you have additional questions, please visit our online Customer Service section. Again, thank you for contacting us. Yours Sincerely, Tina E. The Customer Service Team www.Nautica.com ---Original Message Web Case #1696****--- I did not make this order to be harassed by your shipping inadequacies. I should not have to contact any shipping vendors you are using. When the package returns to you...refund my money. Best regards, Michael R Dear Michael, Thank you for contacting www.Nautica.com. Please accept our apologies for any difficulties you have experienced with your order 000520305**** not finding you. According to our records, your package has shipped through FedEx tracking 961280****772278****61. You need to contact FedEx at 1 (80*) 463-**** to receive your package or it will be returned to us. If you have additional questions, please visit our online Customer Service section. Again, thank you for contacting us. Yours Sincerely, Tina E. The Customer Service Team www.Nautica.com