1 Jan, 2018 → by ClaimboUser905982
shipped wrong product. cost me $512.00
3
I ordered a a dining room set from cymax. They shipped the wrong set and charged us $512. 00 for shipping and restocking. We double checked the product and order # and we ordered correctly. Cymax refused to talk to us. We sent them a invoice and a picture of the same set we had to buy from another store to prove to them we wanted the set and they had sent the wrong set. My question to cymax was: why would we refuse your shipment only to buy the same set from another store and pay more? What a nightmare i didn't create. I want to sue them but i must travel to virginia for small claims and that will cost thousands. I believe they know that and refuse to admit that they screwed up. Do not buy from Cymax unless you want to get screwed!!!