Hello I bought a warranty with nfm and the tv I have is broken had a repair company come out still not fixed and the company they sent damaged my tv and now after 5 times of going into the store I'm told they need a different company to come check it out but he don't make appt? I have to jump when he's ready ! And the company who damaged my tv I'm stuck asking them to pay for it ! Nfm says it's all on me help I'm getting no where and really frustrated by this it's bad business and customer service