Shame on your hyped up customer service

/ 95 reviews

17 May, 2021 → by ClaimboUser648962

Took 1 hr 27 mins on hold before any one answers and then they have the gall to say I should ask the sender in China to open an enquiry with DHL China , even though DHL system has picked the parcel up and shows it has cleared customs in Cincinnati. Wouldnt it be easier for DHL system to conduct fact findings

Transportation and Logistics

Helpfull? 0 votes

Post your comment:

DHL - Other Reviews

》 Never a CALL Back

》 Don’t know when my package will delivered

》 Dont purchase from a business which uses DHL for Delivery

》 Missing information, bad customer service, lost parcel

》 Boxycharm july

》 Stolen package, dhls fault

》 DHL Delivery Hopelessly Lost

》 Slow is faster than this POS shipper

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of DHL you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

1 Jan, 2018

"possible scamming"

⤷⠀African Development Bank Group ⠀

1 review

7 Sep, 2020

"Dissatisfaction with Dell technical support"

⤷⠀Dell ⠀

121⠀reviews

17 Aug, 2020

"Bluechart g3 vision installation"

⤷⠀Garmin ⠀

96⠀reviews

15 Jan, 2018

"Customer support is the worst I’ve ever had to have"

⤷⠀Elf Cosmetics ⠀

37⠀reviews

2 Jan, 2019

"Spa removal"

⤷⠀Morgan Building and Spas ⠀

1 review

29 Mar, 2018

"Paint quality is terrible."

⤷⠀Sherwin Williams ⠀

68⠀reviews