1 Jan, 2018 → by ClaimboUser415337
Shame customer service
*SOLVED
3
We bought a car from Cox Mazda and the paint is falling off and this car was certified pre-owned and someone else painted the car before Coxmazda bought it and Mazda is stating it is non of there concern, we even bought the bumper to bumper warranty and that still does not help us. They are not willing to even fix one area or pay for half of a new paint job. They stated they will make the spots go away but not place a new clear coat. PLEASE PLEASE help this car was bought only 2 months ago. It is a shame customer service is not what is used to be.