1 Jan, 2018 → by ClaimboUser589515
Sham mortgage bills
*SOLVED

3

Bank of America sold off its mortgage loans to Green Tree. Shame on BOFA America. GREEN TREE behaves like thugs towards their mortgage holders. They send escrow bills that have been paid in the mortgage agreement but the bill itself says" payment due." When I called to inquire about this blatant attempt to confuse the recipients of this type of bill they insisted that it was normal book keeping. Having owned many homes in many states I am aware that sending accounting bills that are identical in appearance to the monthly mortgage bill is UNHEARD OF!!! Green tree has a SYSTEMATIC POLICY TO TRAP LESS SOPHISTICATED HOMEOWNERS INTO MAKING EXTRA PAYMENTS. Secondly, Green Tree begins a phone and mail harassment if you are 4 days past the first of the month when your mortgage payment is due. If you call to use the pay by phone the clerk demands to know, " WHY ARE YOU LATE?" Third, I have had seller credit for decades but Green Tree is not trustworthy. I've sent my payments through the mail. They claim it was late. I've paid by phone and it wasn't credited properly. I'm sure they would like to force me to open an automatic payment plan from my bank account which I have used with other companies. NEVER NEVER LET GREENTREE HAVE ACCESS TO YOUR ONLINE ACCOUNT. When something goes wrong and it will no one at GreenTree will fix it. It will always be under investigation.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Ditech Financial / Green Tree Servicing you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.