22 May, 2018 → by ClaimboUser306691
Shady practices.
Gave Montway from 5 days to arrange shipment: They could not facilitate a route from LA to MIA so I requested cancellation before dispatch and went with another broker the same day. After I cancel they call me saying they found someone for that same day (despite me having called them a few hours prior, but at at a higher rate) I declined as I had canceled already, and found it odd (read: shady). Montway then went and raised the price on central dispatch to block the new broker WHICH WAS BOOKED AFTER CANCELLATION WITH MONTWAY. Will be submitting complaint with Central Dispatch along with emails sent, and proof that they are trying to block new broker and misrepresenting that they still have it.