I order from Amazon frequently, but that is stopping now, as is the joke of a 2 day shipping 'deal' with Prime. I have never made a big deal about the TERRIBLE service Dynamex provides...every SINGLE time...until now. This company is so shady (and for the record, I have almost never had my package delivered in 2 days. More often, at least a week) ! Dynamex not only lies about making delivery attempts (I work on a second floor and stayed over time for 2 hours X's 3 days IN A ROW, unpaid, waiting for my parcel, which I needed for work. Not only is my Prime 2 day delivery over a week late, Dynamex actually LIED and stated they attempted delivery. THEY DID NO SUCH THING!!! We even checked the security cameras, absolutely noone attempted to deliver anything! Someone tried to call my phone from an unrecognized twice(no message but I assume it was Dynamex), which I OBVIOUSLY don't answer because I am WORKING, but absolutely noone came to the door or even to the building! Not only did I speak to Dynamex to give them the business hours AGAIN, they twice didn't show up at all, and once showed up at 8:30 pm, hours after we close. I don't understand why I can't just pick it up at the *** post office, at least I would actually receive what I paid for! Then I had the displeasure of dealing with Amazon. The first rep just kept talking over me and repeating that Dynamex said they attempted delivery but I wasn't there. To which I replied that I was STILL there, hadn't left, and NOONE showed up. I was placed on hold for an HOUR, this rep could plainly be heard stifling laughter until I finally asked for a supervisor. Another HOUR now, well past when I should have been home, stuck on the phone being placated by yet another rep. I had to keep my phone speaker on while I was dealing with my own clients so I wouldn't get dropped and have to start all over, adding more hours to this ridiculous experience! I received a refund, which did not help in any way with the loss of work supplies that not only were now a week overdue, I would have to source them elsewhere because Dynamex can NOT be trusted or relied on whatsoever. I also lost over 6 hours of my week WAITING FOR AN IMAGINARY DELIVERY PERSON OR SITTING ON HOLD!!! I am SHOCKED that people like this are allowed to be in business, and am SADDENED that small businesses and malls everywhere are shutting down because of Amazon and we will be STUCK with no recourse or options if we continue to support garbage corporations like AMAZON who hire garbage corporations like DYNAMEX. I will no longer be doing so, I'd rather do the footwork and support competent, hardworking, smaller businesses than hucksters such as these.