I recently ordered a new copy of 'Shadow of the Tomb Raider' for the Xbox One. When I received my package and opened it, I expected a NEW and UNOPENED copy. But it turns out the case was damaged. It had dents on the steelbook casing and it was also UNSEALED. The season pass paper was bent/folded. Even the disc had fingerprints all over it. Whoever sent this copy to me also had the audacity to slap a "NEW" sticker on the back of it too. This was 100% false advertisement.