The gentleman from this company wanted to gain access to my computer so as to "repair" it. I told the person that i paid a lot of money for this four core computer and it was working fine. He insisted my computer was on the blink and that all i need to do is pay his company 599 plus 59 dollars per month and I'll never have to worry about my computer malfunctioning again. Kind of like talking to my lovely missus....after I talk to her I always scratch my head. I politely told the young man to place his head where the sun does not shine and hung up.