6 Aug, 2021 → by ClaimboUser34399
SGH pharmacy & doc – BAD communication channel from stakeholders and irresponsible pharmacist when problems arise

1

it is shocking to learn this exist in Singapore hospital when both doc & pharmacist took turn to provide consult to chronic patients. My mother in-law has chronic heart disease and lupus. She was constantly rotated between doc & pharmacist for consult at SGH. Many times when side effects arise, the pharmacists started to tweet their words and cover up their own mistakes. We are not interested in this excuse but more important where is the doc? He was was not avail when patient needs her most. The comm was so bad at SGH the patient could not reach out to the doc directly when urgency calls for. Is either main hotline constantly failed to pass down message to the doc or the doc fail to return call timely. For more than a week now, the doc still did not response. While on paper the patient was told to reach out to the appointed pharmacist for point of contact, the irresponsible chief clinical pharmacist was nowhere to be seen when patient need her most!! IMO, pharmacist should remain in their own forte and not step out to provide consult. Some resource tight hospital do this when doc is too occupied with too many patients on hand. In my hometown, our country hospital system did try this once but promptly removed it when many chronic patients became fatal victims when wronged or misleading info from some smart alec pharmacist. Even senior principal pharmacist or chief clinical pharmacist should STOP acting like a doc when many started went into hiding the moment their patients hit into major side effects or health threatening condition. So wat when pharmacist is a doctorate or master class, can write articles well, get paid more than USD15k a month but reality they are still not qualified to take over the roles of a doc. Likewise doc should not delegate them to handle their patients regardless how busy they are. This is a wronged move. Singaporeans should voice out before this become a norm For the record, i am a trained qualified GP once a doc for almost a decade in Canada.
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