1 Jan, 2018 → by ClaimboUser361091
servive & quality

1

My complaint is about Fuddruckers in Mayaguez, Puerto Rico. The first impression upon entering is a LONG SLOW line. Finally after about 20 minutes a host came to "take our meat order" claiming it would speed things along. When we finally were called next from 1 of the 3 registers we were "greeted" by a woman who appeared to be displeased at being there. At that point we were rudely told to place our order. The host earlier appears to be a ploy The order took forever.. The milkshake & "blackout" were awful! The only plausible conclusion is that they MUST be using the poorest quality dairy product. The burger was cold, the condiments were just sitting there with nothing to serve them in. The overpriced ckn soup was HORRIBLE. We left the restarant feeling robbed. If the food would have been delicious then everything else would have been tolerable. I'm complaining for the 1st time in my life because my children & I were really looking forward to there opening, so much hype 4 such a complete let down.
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