25 Jun, 2019 → by ClaimboUser658939
servicing of my rado watch
1
Good afternoon, I purchased a ladies Rado Watch some years ago and when the battery needed changing I took it to a jeweller who would arrange for it to be resealed by Rado to ensure it is waterproof. I have never had my watch under any water and had no problems other than the battery which is normal. However when I last had the battery changed in December 2018 I received a call to say that there was evidence of water in the inside mechanism. I had to pay £168 for the battery and repair, I appreciate this is some time ago but it has only just occured to me that surely if the watch was resealed there should not have been this problem. For reference the number on the case back is [protected] 153.0334.3 with a Quartz movement. I should be obliged if you would kindly come back to me in due course. Many thanks.