I had AuthorHouse Publishing for my Service of Publishing my book' I was to make payments and my first payment was posted a month ago' The year of 2018 I was to make another payment as I was going to just pay the whole amount and be done' I gets a text from my Credit Card that I had just paid off, that I now had a balance due!!! I was so upset because I was not going to use that card any more because of the interest' I was going to pay it off with another card' I immediately checked it out! And AuthorHouse without my permission took a payment out plus some other person that I had no knowledge of that works with AuthorHouse that had taken $9.99 Now these peoples I had no knowledge of period!!! Why would I pay someone else anything if I was paying AuthorHouse??????? Their Name is ALC' They was to refund my money and of yet they have not!!! Authorhouse has been RUDE & NASTY!!! That man that is named Christopher Collins Ext 7205 Should be FIRED!!! ASAP! The contract as he stated said they was to keep $150 if I Cancelled! But I wouldn't had cancelled if they didn't pull my money out without my permission!!! That was their downfall and illegal act that caused me to run from them! I want ALL MY MONEY BACK ON MY CARD I DO NOT WANT TO EVER, EVER HAVE ANY DEALINGS WITH AUTHOR HOUSE PUBLISHING EVER, EVER AGAIN!!! I WANT ALL MY MONEY FROM BOTH PARTIES OF AUTHOR HOUSE. They are a Publishing Company that I wouldn't recommend my enemies to have! They do not try to even fix their mistake just want to grab $150 and many times more of your money for to keep them open! They need to SHUT DOWN IMMEDIATELY they are LIARS & CONS and yes I am still looking into suing them for going and pulling money out without my permission!!!