My husband and I order our pizza at 11:30 a.m. today. We were told it would be ready in 25-30 minutes. When my husband went to pick up our order at 12:00 p.m. it wasn't ready. in the meantime several other people came in ordered and picked up their pizza. Over on the counter were two boxes of pizza. My husband asked if that was our order, the cashier spoke to one of the young men working there and he replied it was, but there were no bread sticks. Now why didn't this young man tell the manager they needed more bread sticks. By this time our pizza has been sitting there for a few minutes now. My husband now has to wait an additional 20 -25 minutes on bread sticks. Our pizza has now set on your counter for over a half hour. By the time my husband paid for our order it had been an hour since we ordered our pizza. We live 25-30 minutes away. Needless to say our bread sticks and our pizza are cold. The young woman working there did not have the help she needed to accurately fill orders coming in. It will be long time before my husband and I ever come back to this Papa John's Pizza Place.