1 Jan, 2018 → by ClaimboUser787436
Service technicians cancelling multiple appointments for transfer installation
*SOLVED
3
I have a service agreement that originated from a home at another location. I continued to make payments on the agreement. A technician was scheduled for 11/23, but the day of the appointment, he took the day off and cancelled. A second appointment was scheduled for 12/2. On 12/2 the tech called to confirm, but then I received another call cancelling shortly before the appointment. Now they want me to schedule again. I want to cancel the service and have no obligation for the 17 months remaining on the contract. Why would I want to schedule again and be stood up again?