1 Jan, 2018 → by ClaimboUser918295
Service suspended
*SOLVED
2
I recieved a sms from autopage on thursday 24th november. I paid the amount requested on friday 25th november in the morning. I recieved 2 messages from autopage saying they have recieved my payment. On monday 28th november 2011, morning at 11:00 saying that if I don't make payment my line will be suspended. I contacted autopage and explained the problem to them, my phone was suspended. So I have to contact them again so that they can reconnect my number. I waited all afternoon for this to happen. My line was reconnected. On tuesday 29th november 2011, I recieved another sms from autopage that if I don't pay the outstanding amount my line is going to be suspended. My line was immediately suspended. I have been on the phone all afternoon to get this reconnected and I have finally managed to get the supervisor to assist me. This service is unacceptable, if the account was not paid in full then I would understand, but with the line being fully paid this is unacceptable.