Ordered a book and they shipped a compact disc. Email is only option to communicate with them. They took back wrong item sent but would not refund the shipping back I spent to get wrong item!! I returned the wrong item and am out the shipping fee's both ways to correct the mistake they made sending wrong item. Do not order from this company read all the negative reviews on the internet. Had I read the reviews I would not have ordered from them buyer be aware same time and disappointment.