I contact virgin Mobile to cancel my service and to stop auto payment before my payment was taken out. This was at the end of May . Then after many phone calls I am told that I can not get a refund for the $50 that They just took from me because of using the phone even though the calls were to them and no one would give me the full information about it. It was little bits of info throughout 7 days. In the end I end up giving them $63.00, and crappy service while on vacation. Even on wifi I was unable to make any calls or get on the internet at the end of May whole in Tennessee. Really??!!!