1 Jan, 2018 → by ClaimboUser163790
Service not requested
1
I started getting Wyndham Rewards email thanking me for signing up for Wyndham Rewards. The account was in my boyfriend's name, but used my personal address, email address and phone number. I had to call Customer service to cancel the account. They had to speak with my boyfriend to cancel the account, even though it contained all my personal information. When I complained to a supervisor, I was told that neither of us had requested the Rewards service, but were signed up when we stayed at hotel. Is this legal? Can a hotel sign you up for a service that you do not request? I also had to use my personal time to cancel the service. There is no way to cancel online. Annoyed! I'm annoyed!