20 Jul, 2020 → by ClaimboUser541106
Service is trash
1
I've had multiple family members that unfortunately chose to business with this garbage company, and were paying for 15 mbps service. My family regularly only got 300-800 kbps download speeds, and when it was actually faster, it only ever really got to 3-4 mbps. Both family members had called numerous times, technicians were sent out, and "fixes" were made, only to have the same problems just a few days later. One technician said that when consolidated bought out the previous company, they actually downsized the already too small infrastructure. This company is nothing but a greedy garbage company, that does nothing for the money they receive. Someone really ought to start a class action suit against them, and put them out of business. User's recommendation: don't be a future customer.