7 Sep, 2019 → by ClaimboUser644742
service/food
1
On 9/7/19 at 8:05 i tried to order food on line from applebees in roseville michigan, i was having problems, so i called the roseville michigan applebees to place my order. I ordered the three cheese chicken penne and i asked her to customize my protein, i wanted to add the steak instead of the chicken. They offer steak or sauteed shrimp. Like their web site does ask you if you want to do. And she told me that they dont do that and never have. This the fourth time that this has happened. Then i told her that they have done it a few times before when i ordered it one line. Also last month i went there for a carry out, i asked for the thing and i was told the same thing, no we do not do that, i got upset and asked for the manager. The manager came to me and said no we do not offer it like that, so i asked her if i could show it to her on applebees web site, she said yes please show me. And i showed it to her, she said that you right and told them to make it with steak instead of the chicken and that it is an up charge of $2.99 for the steak. And when i go to the applebees in warren michigan on van [censored], they do it with no problem, i would love to get it like that from the roseville applebees. I would like the roseville michigan applebees to be informed about it. And maybe offer my wife and i a free dinner, for missing our dinner tonight, thank you, john la valley 26271 fernwood ros/5652eville michigan 48066, phone number 586/945/5652