30 May, 2019 → by ClaimboUser599905
service experience resolved at autonation nissan kendall

1

This is not a complaint, but a compliment! I had service done on my Rogue 2008 to replace a headlight. Unfortunately when they reassembled the headlight the technician/mechanic did not put back the directional signal lights. I discovered it when I returned home to check out the work done. When I returned to Nissan Auto Nation, Michael Morales my service advisor took the car immediately to be fixed and I asked to speak to the manager, Jon Sacher. Jon immediately credited me the labor charged on the repair and was very apologetic. Both Michael and Jon were kind and efficient. What could have been a disastrous situation turned out to be a resolved and pleasant one. I have been dealing with Nissan Auto Nation in Kendall for 11 years and truly appreciate the excellent service! Thank you! Shelley Kolber [protected] [protected]@bellsouth.net
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