30 Mar, 2018 → by ClaimboUser879530
Service dog access denial

1

Apparently the Roy Rogers in Franconia Virginia do not allow service animals in their restaurant. We came in place my order went to the table and my boys went under the table like they always do. I went to get my drink and come back to the table sitting and waiting for my number to be called for my meal as we were eating in the restaurant. I was surprised when they brought the trade to the table. But what came next was even more surprising. The manager then laid down a carry-out bag and proceeded to explain to me that pets were not allowed in the restaurant. Because her English was extremely poor I had to ask her to repeat herself. When I realized what she was referring to I reached into the wallet and I pulled out the card with the ada laws which I try to give to her that had the laws from the federal government. She kept on refusing it and decided to walk away. I then went to the counter and I put a card down on the counter for anybody to pick up and view. I'm sorry I'm walking away somebody behind me lets out you don't need to be so rude I don't know if it was an employee or a customer but say it to my face not behind my back.
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