Service tech in Springfield Chev dealership incredibly rude. Lack of engagement in discussing issue, placing blame and then sharing that "you should learn how to change oil or take it to someone who does" then complaining that I wasted 45 minutes of his time (exaggeration) during sign in process. Guess i had to type all information into the computer for him? No engagement of customer, just berating. Guess after working on cars for 40+ years, I don't know how to change oil? Sadly i will not be buying the new Toyota I was planning on from this dealership. One voice ruins a 20 year relationship with the dealership. User's recommendation: Avoid service at this dealership unless you want to be treated like garbage.