14 Oct, 2019 → by ClaimboUser510582
service billing
1
Dear Mr. Pradman Kaul CEO: I took your internet service with the opinion that it would cost me $59.98 per month. There was no mention of any more money to be taken out of my account especially on the next day after service was installed. So with this being said, an amount of $1.42 was taken out of my account on October 13, 2019. Now I called the Hughes Net customer service and they said that I owed that money. I asked for a supervisor and was kept on hold for I don't know how long. Then I asked her to give me the $1.42 back to me in my account. Now I am asking you to refund the money back to my account and if you don't then I will cancel that card and you will not get anymore money until I am ready to pay in November 2019. I know that you will do the right thing. Thanks. Patsy A. Hartsock, 121 S. Division St., Seymour, MO 65746.