The monthly fee keeps getting automatically deduced on time every time, but when it comes to service from their end nothing happens! After a couple of calls they finally sent a service person to check my water heater, he gave a quote to replace it and we agreed with it but having them go to do it has been an impossible task! Still nothing done after 2 months.. If you're looking for home insurance do your homework before purchasing from these guys.I suggest you go with someone else.{{Redacted}}