I ordered a sampler pack and a stick deodorant. When they arrived, I tried 3 different ones over 3 days. Frankly they all had the same strange order that prevailed. My husband said it smelled like a dirty person. Two friends tried it and said it smelled rancid, maybe the product had gone bad or expired ??? Now they want me to pay to send it back rather than send fresh products. User's recommendation: Bad customer service.