1 Jan, 2018 → by ClaimboUser780706
Sent me an extra gift card, charged me for it and refuse to refund me.
*SOLVED

1

I ordered a starbucks gift card from giftcardmall.com and got confirmation for the same over email. However, I received two gift cards via mail, and after checking my credit card statement I found that they charged my card twice. I checked my giftcardmall account from where I ordered and saw just one order number (which I actually ordered) on the statement. I called them to say that they erroneously sent me 2 cards and charged me twice. I wanted to return the 2nd gift card since I didn't need it and it didn't even appear on my order history on their website. Customer service was very rude and told me that no returns are accepted on gift cards!!! They didn't help me with the matter and when I disputed charges with my credit card, giftcardmall denied to pay them back either. TL, DR;Please stay away from their website, this is a total scam. They charge your credit card, send you gift cards even if you don't order it.
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