Purchased an item late April for my wedding in early June. After 2 weeks of no shipping notice I contacted the company in regards to my purchase. They told me they would look into it and get back to me, then nearly a week later I was contacted on a Friday and told it would be shipped out on Monday. Fearing my purchase wouldn't arrive on time, I asked to cancel the order. Come Monday, after telling them to cancel my order, I received an email telling me the item was shipped. Now the item shows up after my wedding, while I'm on my honeymoon, and I have to send the item back. I was told that once the item was received on their end I would receive and refund for the purchase, and I would be reimbursed for the shipping costs ( since the item was shipped after I told them to cancel the order). I supplied them with a copy of the shipping costs, and an email address for my paypal account ( I was told they could only reimburse the shipping cost through paypal). Well, after several attempts to contact the company, sometimes they will respond after 2-3 days, sometimes there is no response at all (until I send multiple emails). Each response I get is filled with lies and all they are doing is giving me the runaround, instead of giving me the reimbursement they agreed to. Its now October and this issue has yet to be resolved. I would not recommend this company to anyone to do business. If you see Judaica Web Store in your searches, RUN AS QUICKLY AS YOU CAN. They are very unprofessional, and the entire experience is painstakingly overdrawn. Maybe one of these years I will get my money back from them, but I'm not holding my breath.